Develop or update policies and / or procedures to meet the desires of the Agency.
Problem Identification
- Policies or procedures have not been “scrubbed” in years
- Topics are not efficiently organized
- Issues frequently identified that are not addressed in the policy
- Documents do not reflect actual practice
- New policies are desired but staff does not have time to develop
Service Goals
- Develop an logical outline of all areas to be addressed
- Provide text based on research of best practices
- Provide for draft review and update by the Board / Staff
- Accommodate review by the Agency’s legal counsel
Deliverables
- A Word version of the updated / new policy
- A Resolution for adoption by the Policy Board
Example Policies & Procedures
- Confidentiality
- Conflict of Interest
- Ethics / Code of Conduct
- Incentives Policy [see Incentive Policy Development]
- Hotel Tax Use Policy
- Community Event Participation Policy